Sunwave Pool Pros Reviews

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Sunwave Pool Pros, LLC4.8

Based on 43 reviews

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Richard W. Hoehn

6 days ago

Looks good again.

Response from the owner:Thank you, Richard. We appreciate the kind words and are glad it looks good. We look forward to welcoming you back soon.

Kate Lake

4 weeks ago

So happy with Sunwave - great schedule, reports and pics before and after of all work completed. They are respectful of my home and make sure gates were closed for the dogs, sent a pic of the closed gate too!

Response from the owner:Thank you so much, Kate. We are delighted to hear our scheduling, reports, and before-and-after photos met your expectations. We always aim to treat homes with respect and secure gates for pets, and we are glad the gate photo gave you peace of mind. We appreciate you trusting Sunwave and for sharing your kind feedback.

Christopher lemen

1 month ago

Matthew is down to earth and professional at the same time. Sends a work report with photos once the jobs done and informs you if more work than whats scheduled for is needed. Very punctual and gets the job done quickly and professionally. I highly recommend him and the services he offers.

Response from the owner:Thank you, Christopher, for the kind words and recommendation. We are glad Matthew's professionalism, punctuality and detailed reports met your expectations. We appreciate you recognizing his work and look forward to serving you again.

Robert Cosmos

1 month ago

Response from the owner:Robert, thank you for the 4-star review. We are glad you had a positive experience and appreciate you taking the time to share it. We look forward to welcoming you again and continuing to improve so we can earn that fifth star.

ronni castro

2 months ago

I had some issues with the pool service initially, and there were definitely some problems with communication and the condition of my pool during the first few weeks. However, I’m happy to say that the company has made noticeable improvements since then. The service has gotten much better, the technicians are paying more attention to the pool, and the overall quality has improved. I appreciate that the company listened to my concerns and took steps to improve the service. I’m glad I gave them the opportunity to make things right, and I’m looking forward to continuing to see the improvements. I would now recommend giving this company a chance, especially if you’re looking for a pool service that is willing to listen to its customers and improve.

Response from the owner:Ronni, thank you for taking the time to share your experience and for giving us the chance to make things right. We apologize for the initial communication and service issues and are glad to hear our technicians have improved the care of your pool. Your feedback helped us make changes, and we are committed to maintaining that higher level of service. We appreciate your recommendation and look forward to continuing to earn your trust.

sonia dellamotta

2 months ago

Great job getting my pool back to swimming Level. It looks beautiful. Great job son White Pool!

Response from the owner:Thank you so much, Sonia — we’re thrilled your pool is back to a swimming level and looks beautiful. We’ll pass your kind words along to the team at Son White Pool. We look forward to helping with any future maintenance or service.

Regina Rossi

3 months ago

Im a new customer and i have been with different company so fat they are very responsive and very good communication

Response from the owner:Thank you, Regina — we’re thrilled to have you as a new customer. I’m glad you’ve found our team responsive and that our communication has met your expectations. We appreciate your feedback and look forward to continuing to serve you.

Winnifred

3 months ago

JOAN “JEM” M

4 months ago

Just sent a text this is a follow up. The part showing needs repair was just fixed and replaced back in January? Not sure what that drip is showing but it was supposed to have been fixed.

Michelle Sheplan

4 months ago

⭐⭐⭐⭐⭐ Sunwave is, without a doubt, the best pool service I've had in over 20 years of owning a pool. They are reliable, professional, and do an outstanding job every single visit. What really sets them apart is their attention to detail. After each service, they document all of the chemical readings and provide photos showing the pump PSI, the empty skimmer basket, and that all doors and gates are securely closed. That level of transparency gives me complete confidence that everything has been done correctly. They've also notified me when they've noticed unusual issues with my equipment and provided a quote to replace my filter before it became a bigger problem. I really appreciate that they're paying attention and making sure my pool continues to run smoothly instead of just doing the basics. My pool is always sparkling clean, and I couldn't be happier with their service. I highly recommend Sunwave to anyone looking for a dependable, thorough, and trustworthy pool company.